fixing the basics on a epson is not hard. get the repair manual.
i replaced the head on my 9600 after about 15000 sq/ft of materil . plus the dampers, also 4 pumps and caping stations and at least 12 of the chip sensors.
2nd set of heads is dying again about 10,1000 sq/ft of material. i think i'm gonna put old bettsie to rest this time and get me 7800. with rebates can get it for $2220 delivered. 80% of what i do is 24" or smaller
any body want to buy her for parts or fix it. parts are about $700 plus your time.
6 months ago I purchased an Epson 7800 and suddenly had a problem with one nozzle not firing and could not get it cleared up and functioning with power clean. I called Epson ... several hours later a service technician arranged an appointment .... next day he arrived and a few hours later had it up and running perfectly ... amazing service!!! Cannot believe such great service exists for any product these days .... all the more amazing when you realize I live a good 4 hours north of San Francisco meaning the service technician had to leave before 8 AM to get here. Super KUDOS to Epson and my advice to anyone ... you can't do better than Epson .... great quality prints and even better service. Bill