Ad
Ad
Ad
Pages: [1]   Bottom of Page
Print
Author Topic: Z3100 sellers / resellers  (Read 2839 times)
hencha
Newbie
*
Offline Offline

Posts: 34


« on: May 08, 2007, 07:53:10 AM »
ReplyReply

hello...  I am very close to buying a Z3100  24" printer and am looking for feedback on the
level of service / support / backup and professional dependability of internet sellers / resellers...

Two that come to mind are  itsupplies.com  &  mbsdirect.com  

I would appreciate feedback from anyone who has dealt with them (or any others, for that matter...).  Were / are you satisfied ?    

Can I buy from them with "confidence" ?  

Appreciate any info !       Thank you...    HC
Logged

hencha
chris anderson
Full Member
***
Offline Offline

Posts: 111


« Reply #1 on: May 08, 2007, 09:49:39 AM »
ReplyReply

good luck with support form itsupplies. I bought a canon printer from them and go NO help with the problems I had.  Try the Imaging Spectrum in Dallas Texas.  They will match the prices of the others but actually have stuff on the floor in a REAL store. Call and ask for Brian and tell him Chris from Waco told you to call him. He will get you fixed up,
               C
Logged
rdonson
Sr. Member
****
Offline Offline

Posts: 1420


WWW
« Reply #2 on: May 08, 2007, 02:19:51 PM »
ReplyReply

Quote
hello...  I am very close to buying a Z3100  24" printer and am looking for feedback on the
level of service / support / backup and professional dependability of internet sellers / resellers...

Two that come to mind are  itsupplies.com  &  mbsdirect.com   

I would appreciate feedback from anyone who has dealt with them (or any others, for that matter...).  Were / are you satisfied ?   

Can I buy from them with "confidence" ? 

Appreciate any info !       Thank you...    HC
[{POST_SNAPBACK}][/a]


I bought my Z3100 24" from [a href=\"http://www.dtgweb.com/]DTG[/url].  The price was good and so was the service.  I haven't had to call them for support but others have and they've been very happy with DTG's responsiveness.
« Last Edit: May 08, 2007, 02:20:10 PM by rdonson » Logged

[span style='font-size:14pt;line-height:100%'][span style='font-family:Arial'][span style='font-family:Geneva'][span style='font-size:8pt;line-height:100%']Regards,
Ron[/span][/span][/span][/span]
hencha
Newbie
*
Offline Offline

Posts: 34


« Reply #3 on: May 09, 2007, 12:34:30 PM »
ReplyReply

hello... Would like to say many thanks for your replies.

Being in Florida, DTG told me they would have to charge me sales tax, not good on a $4000
printer.

I'll call the other dealer in Texas and am also considering MBSdirect.

I hoped I would get more replies than I did, but I guess I'll have to do this anyway...

HC
Logged

hencha
Charlesu
Newbie
*
Offline Offline

Posts: 47


« Reply #4 on: May 09, 2007, 02:17:01 PM »
ReplyReply

My buddies and I ordered 3 Z3100s from DTGWEB and the owner there has said he would cover me if HP cannot get my problems resolved.  I like that!!!
Logged
neil snape
Sr. Member
****
Offline Offline

Posts: 1432


WWW
« Reply #5 on: May 12, 2007, 11:13:51 AM »
ReplyReply

Yes definately MBS, Parrot Graphics are very good. Highly recommended.
Logged
Darrill
Newbie
*
Offline Offline

Posts: 23


« Reply #6 on: May 13, 2007, 10:21:24 PM »
ReplyReply

I bought from IT Supplies. Their support does not seem great but I also contacted HP with the installation problems I had. HP was very helpful and still calls weekly to check all OK.

IT Supplies were willing though to negotiate on price both for ink and the printer.  And my Monday afternoon order was delivered by Friday morning at no charge (even for the lift-gate on the truck).
Logged
Mussi_Spectraflow
Full Member
***
Offline Offline

Posts: 171


WWW
« Reply #7 on: May 14, 2007, 12:28:10 PM »
ReplyReply

Well...
   I'd like to give a vote to us if thats okay. We give free phone support to all of our ink and media customers. We also give an hour of on-site consulting for printer purchases 24" and larger for our local clients, or a hour of webex support for those out of the area. Our primary capacity is in consulting so in the support department there are few other resellers who can compete. Check out our client list.

www.spectraflow.com

Thanks,
Julian Mussi
Logged

Julian Mussi

Spectraflow, Color Workflow Solutions
www.Spectraflow.com
rdonson
Sr. Member
****
Offline Offline

Posts: 1420


WWW
« Reply #8 on: May 14, 2007, 02:01:33 PM »
ReplyReply

Quote
Well...
   I'd like to give a vote to us if thats okay. We give free phone support to all of our ink and media customers. We also give an hour of on-site consulting for printer purchases 24" and larger for our local clients, or a hour of webex support for those out of the area. Our primary capacity is in consulting so in the support department there are few other resellers who can compete. Check out our client list.

www.spectraflow.com

Thanks,
Julian Mussi
[a href=\"index.php?act=findpost&pid=117493\"][{POST_SNAPBACK}][/a]

Thanks, Julian.  What usually throws me is that your website doesn't give any indication that your company sells anything.  Unless I've missed something I don't see any product lists, price lists or anyway to buy anything.
Logged

[span style='font-size:14pt;line-height:100%'][span style='font-family:Arial'][span style='font-family:Geneva'][span style='font-size:8pt;line-height:100%']Regards,
Ron[/span][/span][/span][/span]
Mussi_Spectraflow
Full Member
***
Offline Offline

Posts: 171


WWW
« Reply #9 on: May 14, 2007, 04:06:21 PM »
ReplyReply

I understand and appreciate your feedback. I understand that in the absence of any personal relationship, a website is the feature that most people judge an institution by. We are in the process of revamping our site to make it more suitable for e-commerce. Right now we usually speak with each new customer to get a feeling for the type of work they do and so that we can give them a little more personalized attention.

Thanks,
Julian Mussi
www.spectraflow.com
Logged

Julian Mussi

Spectraflow, Color Workflow Solutions
www.Spectraflow.com
davisf8
Guest
« Reply #10 on: May 16, 2007, 06:53:41 AM »
ReplyReply

Quote
I understand and appreciate your feedback. I understand that in the absence of any personal relationship, a website is the feature that most people judge an institution by. We are in the process of revamping our site to make it more suitable for e-commerce. Right now we usually speak with each new customer to get a feeling for the type of work they do and so that we can give them a little more personalized attention.

Thanks,
Julian Mussi
www.spectraflow.com
[a href=\"index.php?act=findpost&pid=117537\"][{POST_SNAPBACK}][/a]
Logged
Pages: [1]   Top of Page
Print
Jump to:  

Ad
Ad
Ad