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Author Topic: Z3100 HP Printer Utility  (Read 2288 times)
David Budd
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« on: May 19, 2007, 12:40:32 AM »
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I received my Z3100 printer (44inch) yesterday.

I have installed the driver software and also updated the printer firmware to version 5.0.2

When  I open the HP Printer Utility> HP Color Center there are only two option available- Calibrate your Display and HP Printing Knowledge Center.

The options for creating, ICC Profile, Install ICC profile and Manage Missing Paper are missing.

I have uninstalled and re-installed the software twice

I have also downloaded the latest HP Utility version 2.8.0 from the HP web site but this has not solved the problem either

Attached screen shots explain the situation more fully

David Budd
Western Australia
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Thomas Krüger
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« Reply #1 on: May 20, 2007, 02:13:28 PM »
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I had also a problem with Color Center and the connection to the printer (WinXP + Ethernet).
There were several HP Standard TCP/IP Port installed on my machine. After deleting the unused ports the Color Center was able to connect to the printer.
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alindley
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« Reply #2 on: May 21, 2007, 05:18:22 PM »
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If you downloaded and installed the driver early last week the raster (PCL3) driver was not installing by deafault and could be causing your issue.

After you double cklick on the installer select the drop down that says Easy Install and Select Custom.  In the custom list select the raster driver and then install.

The new driver posted to the web has this already corrected.
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David Budd
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« Reply #3 on: May 22, 2007, 02:47:31 AM »
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Thanks for all your suggestions

I downloaded the latest driver R5.0.2 for Mac today and did a complete re-install

The missing options in the HP Print Utility are now visible

David Budd
Western Australia
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« Last Edit: May 22, 2007, 02:52:40 AM by DBudd » Logged
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