Hi Wesley, can you explain in more detail? Do you mean that part of the printed image is cut off? Or that somehow the image is being scaled in a way you do not expect? Quick sanity check: since you know what the output dimensions are supposed to be, try measuring the exact printed dimensions and compare. They should match pretty closely ...
Thanks for responding. The is image is a 36.98cm x 24.59cm 300dpi image. I resized it via CS2 to 24.69cm x 16.41cm (449dpi). There is no loss in data. The print out measures 24.7cm x 16.4cm. It corresponds to the CS2 size.
I also took a ruler and measured the image on screen. The ratio is 1.506, a 0.002 difference from the size reported by CS2.
The horizontal image is not cropped in any way. It just looks squashed in the vertical axis. I haven't noticed this effect because I have done portrait shots in the vertical format. In that case, the squash effect would have been in the horizontal axis, meaning the person's face would have been thinner. That's a good thing in my book. :-)
And just before I finished this post, I realized I had the same image printed on a A5ish glossy print by my old Epson 2100 (my mistake on the 1st post, i didn't the check the print of the same image). I checked and looks the same as the A4 print, there's a squashiness to the image that I haven't noticed before.
It could be due to:
a. rasterizing algorithm of the driver
b. my XP system
I have a old powerbook g4 on hand, I'll try to print the same image in the next few days and see how that goes.