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Luminous Landscape Forum > Site & Board Matters > LL Video Journal & Download Video > a simple question
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tomminercreek
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« on: December 08, 2007, 03:08:30 PM »
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Just purchased the lightroom tutorial but timed out while I was downloading.  I read the FAQ and see that it can be reset by emailing someone.  It has a link you click and goes straight to my mac email window, which I don't use.  Does anyone know the email address to reset my download session?  Thanks
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Robert.D
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« Reply #1 on: December 08, 2007, 03:27:48 PM »
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Just log in to your account and start the download again you have 30 trys before you nead to reset. If you are still on a dial up modem use a down load mangier (suggest Fresh, no pop ups or spy ware )
Robert
« Last Edit: December 08, 2007, 03:29:47 PM by Robert.D » Logged
Chris Sanderson
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« Reply #2 on: December 08, 2007, 04:14:02 PM »
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customerservice@luminous-landscape.com
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Christopher Sanderson
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tomminercreek
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« Reply #3 on: December 08, 2007, 08:39:47 PM »
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Thanks!
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