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Luminous Landscape Forum > Site & Board Matters > LL Video Journal & Download Video > Exchange offer
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bob mccarthy
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« on: March 31, 2008, 06:49:10 AM »
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Got to be a first. In the exchange offer for HD, it you end up with a fractional unit, (.5), the offer rounds down vs round up. i.e. goes away.

My customers would  kill me for this.

Thought I was doing LLVJ a favor by converting.

I know we're talking just a few dollars but .....

Bob
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Chris Sanderson
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« Reply #1 on: March 31, 2008, 06:49:26 PM »
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we have a policy of rounding up not down unless the difference is very small. If there has been an error you should contact customer service
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Christopher Sanderson
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bob mccarthy
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« Reply #2 on: April 01, 2008, 02:49:38 PM »
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we have a policy of rounding up not down unless the difference is very small. If there has been an error you should contact customer service
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will do, I thought maybe I stepped on something.

Will take care of with CS.

Thanks,

Bob
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