Ad
Ad
Ad
Pages: [1]   Bottom of Page
Print
Author Topic: Help! having difficulties in using colorimeter  (Read 3635 times)
creativepro
Newbie
*
Offline Offline

Posts: 37


« on: July 20, 2008, 07:15:57 AM »
ReplyReply

I have a 24 inch Imac

Recently purchased over the net from Adorama the eye-one display 2 colorimeter.

The first time I used it,   no difficulties, but now very frustrated.



I have even uninstalled the software and re-installed hoping the problem would rectify.


  The difficulty is that  within the wizard interface of Eye-One match, the dialogue box is greyed out - unable to choose the device I need to profile-  thus I am unable to proceed.  

Hopefully  a eye-one display 2 owner can assist with some advice -

The reason why I bought a colorimeter is that SuperCal is for reason providing me with green looking print outs of information and tutorials from my computer  ( have not as yet dared to print
 my photos ) - would someone have an answer for this as well?

All round I seem to be  having no luck.


I would be very grateful if somebody can solve my difficulties.

thank you



Sue
Logged
rdonson
Sr. Member
****
Offline Offline

Posts: 1420


WWW
« Reply #1 on: July 20, 2008, 07:50:46 AM »
ReplyReply

Sue, what exactly is grayed out?  Perhaps a screen shot would help so that we can better understand the problem.
Logged

[span style='font-size:14pt;line-height:100%'][span style='font-family:Arial'][span style='font-family:Geneva'][span style='font-size:8pt;line-height:100%']Regards,
Ron[/span][/span][/span][/span]
creativepro
Newbie
*
Offline Offline

Posts: 37


« Reply #2 on: July 20, 2008, 06:13:17 PM »
ReplyReply

Hi Ron

Grayed out means the visual icons are inaccessible (in this instance Computer monitor)

I am not that technically savvy.  How do I provide a screen shot from my Mac to the forum.


regards


Sue
« Last Edit: July 20, 2008, 09:56:09 PM by creativepro » Logged
rdonson
Sr. Member
****
Offline Offline

Posts: 1420


WWW
« Reply #3 on: July 21, 2008, 06:36:02 AM »
ReplyReply

Hi Sue,

It sounds like the Mac is not detecting the colorimeter.  The software will gray out the options/icons based on licensing and being able to detect the necessary devices.

Perhaps you should try another USB port or reinstall just the device driver.
Logged

[span style='font-size:14pt;line-height:100%'][span style='font-family:Arial'][span style='font-family:Geneva'][span style='font-size:8pt;line-height:100%']Regards,
Ron[/span][/span][/span][/span]
francois
Sr. Member
****
Offline Offline

Posts: 6733


« Reply #4 on: July 21, 2008, 06:54:56 AM »
ReplyReply

Also, be sure to plug your eye-One directly in your Mac, not in your keyboard's USB port.
Logged

Francois
ThePhotoDude
Full Member
***
Offline Offline

Posts: 159



WWW
« Reply #5 on: July 22, 2008, 11:26:48 AM »
ReplyReply

Quote
... How do I provide a screen shot from my Mac to the forum.
[a href=\"index.php?act=findpost&pid=209634\"][{POST_SNAPBACK}][/a]

Reply to a message and at the bottom of your post editor, underneath the   smilies   you will see a section called 'File Attachments'
Logged
Pages: [1]   Top of Page
Print
Jump to:  

Ad
Ad
Ad