I few month ago I started a remodeling project that left my HP Z3100 inactive. Plugged in and turn on, but no printing.
Last week I was ready to get back in action and fired up the Z3100. When I tried to load paper, either roll or sheet, the printer would not load the paper. After spending more than an hour and half on the phone with a tech in Spain it was determined that the paper sensor was shot.
A tech was sent to my printer and he replaced the sensor at a cost of $1,200. The printer know recognizes paper and will print, however while it was not being used the print menu changed somehow and I can no longer turn off color management in Photoshop CS3 or Lightroom 2 while printing with the Z3100. No problem with Epson 2400. That menu remains the same.
Epson 2400 menu: Layout, Scheduler,Paper Handling, Color Sync, Cover Page, Printer Setting, Color Management, Ink Config, Extention Setting, Summary.
Z3100 menu now: Layout, Scheduler,Paper Handling, Color Sync, Cover Page,Paper Type/Quality, Service, Accounting, Print Driver Info, Summary
Prints are obviously being managed by more than one setting. Seen that problem before. Iíve looked in every corner that I can find trying to print with NO COLOR MANAGEMENT, but canít find place that will allow me to do so.
Hereís my setup: MacPro running Tiger 10.4. Z3100 firmware 5.02.