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Author Topic: Apple OS X 10.5.6 has MAJOR USB problems with Canon DSLRs!  (Read 36272 times)
Rick_Allen
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« Reply #40 on: March 10, 2009, 03:29:03 PM »
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Anyone tried Vmware with the canon software to get around this? At the moment I'm booting of a Fw800 drive that has 10.5.5 on it for when I need to capture tethered.
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pss
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« Reply #41 on: March 17, 2009, 02:59:56 PM »
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shot yesterday with 5DII and tried the canon utility and DPP....in 10.5.6...crash every 100+ files.....switched to canon utility via VMware and XP (or what i call the ultimate insult to apple).....no problems....noticed the whole thing slowing down at around 1500 files, but also had the client editing from the same folder that we shot into.....but no more crashes this way....

lets hope 10.5.7 will fix this BS....
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neil snape
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« Reply #42 on: March 17, 2009, 04:57:24 PM »
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Quote from: Rick_Allen
Anyone tried Vmware with the canon software to get around this? At the moment I'm booting of a Fw800 drive that has 10.5.5 on it for when I need to capture tethered.
Not VM ware but a simple Bootcamp XP. No problems at all until the Bootcamp volume was full.


I just emptied a portable disc and reformatted in Fat32 for storing the copied files to to avoid the too small BootCamp volume.
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washington dc photographer
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« Reply #43 on: March 21, 2009, 06:57:16 PM »
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Today I was at the Northern Short Course which I highly recommend from what I experienced these last two days.

The Canon Rep when asked about this  problem blamed it all on Apple and that they have over-done the speed supercharge and the camera can't handle it. Nikon and everything else is crashing too.

(take that anyway you like!!)

He also said Canon had been testing all the previous versions of OSX 10.5.1 etc.

The problem is the speed bump - obvioulsy!!  

Apparently the only fix is to revert to the earlier OSX 10.5.5 or whatever it was.

The glimmer of light was that he read me the Canon company email and a fix is being worked on.

He had only heard of this problem a week ago!!

Therefore I suggest we have ben doing a lot of grumbling to each other but forgot to broadcast it widely enough.

We'll all have to just sit and stew..  
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neil snape
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« Reply #44 on: May 03, 2009, 04:19:02 AM »
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I just want to reconfirm and warn anyone attempting to shoot with USB tethered with 10.5.6>

it crashed out and stopped recording images at exactly #150 CR2 on my MacBook Pro. All images shot after #150 were lost. I think I looked at the portable at or around 40 images later.

Crazy why can't Apple fix this darn bug.

The only reason I switched to OSX on the MacBook PRo was Canon updated the EOS Utility to 2.6.1 and it crashes on Windows XP which the original CD installed 2.5.1.1 does not.

So two warnings ; one avoid 10.5.6 and shooting into from USB, and hold off on EU for Windows at least until you fully test it.
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neil snape
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« Reply #45 on: May 07, 2009, 12:49:44 AM »
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Yesterday after reinstalling the original disk version 2.5.1.1 onto the Windows XP Boot Camp partition we had zero problems shooting fast into the MacBook Pro. 600 or so images. Sure like to be able to shoot into Apple without XP. Anyone know if 10.5.7 will fix this?
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Imaginara
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« Reply #46 on: May 07, 2009, 04:03:34 AM »
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No idea, i think everyone is waiting for the release (possibly on friday) and hoping ...

Me i dug up my old PC based laptop and switched to that temporarely for tethered shooting with my DSLR.

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Alex MacPherson
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« Reply #47 on: May 07, 2009, 11:07:26 AM »
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Quote from: Imaginara
No idea, i think everyone is waiting for the release (possibly on friday) and hoping ...

Me i dug up my old PC based laptop and switched to that temporarely for tethered shooting with my DSLR.

Buy a PC not a Mac? I thought Macs were perfect?  

I was considering getting a MBP for tethered shooting but now I guess I will have to reconsider...
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Alex MacPherson

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Imaginara
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« Reply #48 on: May 08, 2009, 04:19:20 AM »
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Quote from: Dolce Moda Photography
Buy a PC not a Mac? I thought Macs were perfect?  

I was considering getting a MBP for tethered shooting but now I guess I will have to reconsider...

nononono... i said DUG up my old laptop, not buy one =)

Hopefully it will be fixed with next release so i can dig my old laptop a new hole and let it rest in peace
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Alex MacPherson
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« Reply #49 on: May 09, 2009, 12:29:55 AM »
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Quote from: Imaginara
nononono... i said DUG up my old laptop, not buy one =)

Hopefully it will be fixed with next release so i can dig my old laptop a new hole and let it rest in peace

ah... I really want a MBP, I just don't want any hassles with my Canon gear. I can't wait to deep 6 my heavy Dell.
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Alex MacPherson

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gr8fl4295
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« Reply #50 on: May 12, 2009, 06:37:27 PM »
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10.5.7 is out.  Anyone test yet?

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crabby
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« Reply #51 on: May 13, 2009, 11:33:41 AM »
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Quote from: gr8fl4295
10.5.7 is out.  Anyone test yet?


Yep, OS X 10.5.7 fixes it !!!   At least for Nikon Camera Control 2.5.  Finally, 6 months almost to the day, actually a little over.

Apple didn't mention any usb fixes in this update.  I suspect the weren't willing to admit it publicly.
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neil snape
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« Reply #52 on: May 13, 2009, 11:40:21 AM »
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Quote from: crabby
Yep, OS X 10.5.7 fixes it !!!   At least for Nikon Camera Control 2.5.  Finally, 6 months almost to the day, actually a little over.

Apple didn't mention any usb fixes in this update.  I suspect the weren't willing to admit it publicly.
I installed it already but didn't shoot today. Tomorrow is stills so I won't hit 100+ images.

Did you test it today?
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E_Edwards
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« Reply #53 on: May 13, 2009, 01:37:13 PM »
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Quote from: neil snape
Did you test it today?


Early days, but 10.5.7 installed without a glitch, then I used the Canon 5DMKII tethered and with a hot folder to link with Lightroom and everything was working perfectly as far as I could tell. I also installed the latest Canon upgrades (EOS Utility update 2.6.1) just before upgrading to 10.5.7. I tried just over 150 consecutive pictures, some in very rapid bursts of 10/15, and it didn't crash, so it appears to be fixed now. Before it used to crash at around 100 pictures.

I also tried it with my Leaf software (which was working fine before the upgrade) and it all seemed to work just as good after the upgrade.

Happy so far.


Edward


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crabby
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« Reply #54 on: May 14, 2009, 03:11:18 PM »
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Quote from: neil snape
I installed it already but didn't shoot today. Tomorrow is stills so I won't hit 100+ images.

Did you test it today?


I did.  The last two days actually.  But I'm shooting stills as well.  The problems I had with Nikon were very similar to canons, but roughly a month ago nikon updated their shooting software that fixed the 120 shot drop dead bug that I can confirm (they never mentioned they were fixing that bug either until I called them).  The other half of the tethering troubles was with LiveView locking up the software after a minute or so.  This was just as crippling because we like to use LiveView for stills.

Everything works fine so far without any super rigorous testing just normal day to day work.  Previews load a millisecond or two faster too.
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neil snape
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« Reply #55 on: May 14, 2009, 03:58:41 PM »
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No problems at all today with the 5DII tethered into 10.5.7. As I said I did not shoot past 100 yet but so far so good. Actually the power management is now working better from EOS utility too. The Utility launches after a power down very quickly , which may have been the Apple usbKext.
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