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Author Topic: Z3100: Refuses to calibrate paper  (Read 1635 times)
walter.sk
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« on: January 10, 2009, 08:48:58 PM »
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I had to replace a couple of cartridges today.  After that when I went to print I got the message at the bottom of the printer driver that the calibration for the paper was obsolete.  No problem--as I have done many times over the past14 months I loaded the HP-APS software and told the printer to calibrate.  It printed the target, paused, and then cut the paper!  The LCD on the printer said Calibration Canceled.  So I went into the printer menus and found the command to calibrate from the printer menu.  Again, the target printed, I could swear I heard a snide chuckle from the printer, and it cut the paper and canceled calibration!

Has anybody run into this problem?
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walter.sk
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« Reply #1 on: January 10, 2009, 09:00:01 PM »
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Quote from: walter.sk
I had to replace a couple of cartridges today.  After that when I went to print I got the message at the bottom of the printer driver that the calibration for the paper was obsolete.  No problem--as I have done many times over the past14 months I loaded the HP-APS software and told the printer to calibrate.  It printed the target, paused, and then cut the paper!  The LCD on the printer said Calibration Canceled.  So I went into the printer menus and found the command to calibrate from the printer menu.  Again, the target printed, I could swear I heard a snide chuckle from the printer, and it cut the paper and canceled calibration!

Has anybody run into this problem?

Whew!  I just rebooted the printer and was able to calibrate the color.  I wonder what got corrupted?  I hope I don't have to do this as often as I find myself trashing the CS4 Preferences file!
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Thomas Krüger
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« Reply #2 on: January 11, 2009, 02:20:23 AM »
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Through the web server of the Z3100 you can have a look at the service plot of the printer if your Z3100 is attached on the network. There is a table with "Event logs - System Errors / System Warnings / Printhead Error Log":
http://192.168.x.xxx/hp/device/webAccess/servicePlot1a.htm
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walter.sk
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« Reply #3 on: January 11, 2009, 10:35:32 AM »
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Quote from: walter.sk
Whew!  I just rebooted the printer and was able to calibrate the color.  I wonder what got corrupted?  I hope I don't have to do this as often as I find myself trashing the CS4 Preferences file!

Thanks.  I'll check it out.
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