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Author Topic: Failure to Receive LR3 Upgrade Coupon Discount  (Read 4468 times)
georgewf@att.net
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« on: September 05, 2010, 10:28:05 PM »
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The new LR3 video seems well received.

Have any of you purchased the LR2 video, requested the LR3 video coupon for upgraders, and not received the coupon to get an additional 10% discount ( a total of 20% off when you combine the upgrade and early bird discount ) ?

I have requested the upgrade coupon, now 4 times and have received no answer. My 4th attempt today was made after the notice for upgraders to just log in and buy the LR3 video for the early bird discount (the upgraders discount was not included ).

I cry foul, and for these efforts a deliberate attempt was made to prevent me from posting on this website, as my registration was voided as " spam". I don't think the higher ups know what is going on at their website while they are creating videos. I believe in playing fair and square and what I'm seeing is a failure to  honor ones advertised discounts.  Maybe the person in charge of that task just doesn't want to do it as it's labor intensive; maybe L-L needs to find someone else to do this job.

It is quite possible this post will be deleted and not get posted, but this is the best I could do to alert people to this issue. Not a lot of money is involved with this discount thing, but it is the principle of it.

Thank you and good luck with your upgrade discount.

Walter
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DarkPenguin
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« Reply #1 on: September 05, 2010, 10:34:36 PM »
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They're deliberately trying to fuck you, just you, over $5?

Are you sure the coupon isn't in your spam filter?
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Chris Sanderson
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« Reply #2 on: September 06, 2010, 07:37:14 AM »
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Hi Walter,

The last email that Customer Service received from you was on December 26, 2008. I have checked thoroughly under both your name and the two email addresses you have used.

I am sorry but no emails have been received from you since then.

I am forwarding you your discount coupon to the email address you have used above.

Chris Sanderson
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Christopher Sanderson
The Luminous-Landscape
michael
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« Reply #3 on: September 06, 2010, 07:41:33 AM »
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The moral of our story is be rude, be aggressive, be nasty, and you'll get what you want, even when you're wrong.

Chris must have forgotten to put on his hob-nailed boots this morning, because if it would have been me I'd have sent the coupon and then told this fellow Walter to put it where the sun don't shine.

Michael
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Eric Myrvaagnes
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« Reply #4 on: September 06, 2010, 08:14:49 AM »
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Michael and Chris,

I've searched and searched the Store but I cannot find a listing for the official LuLa Hobnail Boots that I've been reading about. I don't feel I can throw a proper forum tantrum without the Hobnail Boots!   Angry

P.S. The Hissy-Fit boots are just too small for me. Sad

Eric

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-Eric Myrvaagnes

http://myrvaagnes.com  Visit my website. New images each season.
georgewf@att.net
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« Reply #5 on: September 06, 2010, 12:28:21 PM »
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It is unfortunate that this is the reply one gets to a simple coupon request.

This isn't fun anymore and frankly is sickening.

I am sorry I asked and should have quit asking after the first unanswered request.

Walter

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DarkPenguin
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« Reply #6 on: September 06, 2010, 12:31:57 PM »
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That wasn't a simple coupon request.
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Richowens
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« Reply #7 on: September 06, 2010, 03:27:49 PM »
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Walter,

 It is not that you asked, but the way you asked.
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