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Author Topic: Printing from PS CS4 with No Color Management to 11880 known bug?  (Read 1898 times)
teddillard
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« on: October 29, 2010, 08:48:09 AM »
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Our Epson 11880 spools the job and then prints a blank sheet if you're printing from CS4 with "No Color Management" selected, and the driver set to "Epson Color Management off" (10.5.8 ).  ...makes it a little tough to print targets for printer profiles, and the workaround I did, selecting "Printer Color Management" and then turning it to "off" in the driver doesn't work- something is not getting turned off, but the target does print.  

I've tried to find stuff on it, and there's a thread here that started going into it but fizzled out.  Anybody seen this, and a solution?  

Printing out of CS2 seems to have given me a workaround- I have a good target now... but still.
« Last Edit: October 29, 2010, 10:48:42 AM by teddillard » Logged

Ted Dillard
Schewe
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« Reply #1 on: October 29, 2010, 10:43:14 AM »
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Known issue when spooling large print files. The only short term solution is to trash the Photoshop CS4 prefs which will give you a couple of prints before the spool becomes hosed again. Fixed in CS5.
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teddillard
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« Reply #2 on: October 29, 2010, 10:47:25 AM »
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These are just little bitty targets...  not big files at all.

Here's the whole sad story:
http://www.parrotcolor.com/store/blog/?p=413
« Last Edit: October 29, 2010, 12:17:54 PM by teddillard » Logged

Ted Dillard
digitaldog
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« Reply #3 on: October 29, 2010, 12:43:37 PM »
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Quote
the workaround I did, selecting "Printer Color Management" and then turning it to "off" in the driver doesn't work- something is not getting turned off, but the target does print. 

The workaround that may work is to Assign Adobe RGB to the target. Set Print for Photoshop Manages Color and select Adobe RGB (1998) for the “printer profile” resulting in a null conversion.

There was an old bug that produced the results you describe (nothing printing) a couple years back, long before the 11880 was around, I seem to recall it was a Photoshop and driver issue. Odd that it would reappear again with such a new driver.
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Andrew Rodney
Author “Color Management for Photographers”
http://digitaldog.net/
teddillard
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« Reply #4 on: October 29, 2010, 12:46:21 PM »
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The workaround that may work is to Assign Adobe RGB to the target. Set Print for Photoshop Manages Color and select Adobe RGB (1998) for the “printer profile” resulting in a null conversion.

There was an old bug that produced the results you describe (nothing printing) a couple years back, long before the 11880 was around, I seem to recall it was a Photoshop and driver issue. Odd that it would reappear again with such a new driver.

Yep, I was having the flashbacks, too...  That issue, if memory serves, was something with the page size and borders or some such nonsense.  Thanks for the suggestion, after I shovel the bodies out of the studio I'll give it a try.
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Ted Dillard
Sven W
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« Reply #5 on: October 29, 2010, 03:47:53 PM »
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Nearly all 11880 users I know of, uses a RIP (incl. myself).
Efi, Colorburst or ImagePrint.
When you start to print BIG files with the driver, like 500 Mb or more, it takes 30 min (if you're lucky) or nothing
happens at all. The system makes such huge spoolfiles that it just give up.
A RIP like ImagePrint never uses the system, but sends a textfile containing information about papersize, color management,
etc, and small "packages" of the stored image. So it works extremely well also with a smaller computer.
I printed a 15 feet@1,7 Gb banner today, and the printer was running just 50 sec. after I hit the button  Wink

/Sven
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Stockholm, Sweden
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« Reply #6 on: October 29, 2010, 06:34:12 PM »
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That is interesting.  None of the photogs I know use a RIP with the 11880, and nor do I.  I've sent 1GB+ images at it on occassion (although far more often they're smaller) and not had any issues using PS CS4 or CS5, both 64 bit under Windows.

There's no doubt that most RIPs handle large files better than either OS X or Windows via the regular driver, but it shouldn't be a situation in which you can't get a print via the driver.
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teddillard
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« Reply #7 on: November 01, 2010, 08:12:15 AM »
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Interesting...  but not at all the issue I was hoping for help on.  Smiley 

I've now seen a whole bunch of threads talking about this issue- not printing an image when "No Color Management" and Epson Color Controls set to "OFF".  The most detailed is on the Adobe forum: http://forums.adobe.com/message/2300877



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Ted Dillard
teddillard
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« Reply #8 on: December 01, 2010, 04:05:06 PM »
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Wow.  Adobe Printer Utility.  Lamest fix for a known issue I think I've seen...  least that I can remember.  

Thought you said CS5 was gonna fix it, Shewe?   Cheesy

My thoughts here: http://www.parrotcolor.com/store/blog/?p=482

« Last Edit: December 02, 2010, 08:26:09 AM by teddillard » Logged

Ted Dillard
Doyle Yoder
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« Reply #9 on: December 03, 2010, 09:36:40 PM »
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I will never understand why Epson releases correctly working drivers, the 8.x drivers even for old printers like the 7600/9660, but still has not released updated drivers for most of their other printers still using 6.x drivers that do not work right with applications using Apple's new printing path.

Printing from PS CS4 with No Color Management to 9600 driver version 8.19 has no problems.
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teddillard
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« Reply #10 on: December 06, 2010, 08:23:25 AM »
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I will never understand why Epson releases correctly working drivers, the 8.x drivers even for old printers like the 7600/9660, but still has not released updated drivers for most of their other printers still using 6.x drivers that do not work right with applications using Apple's new printing path.

Printing from PS CS4 with No Color Management to 9600 driver version 8.19 has no problems.

Exactly.  Admittedly I know absolutely nothing about building this stuff, but the industry is at a state of maturity that you'd expect this type of predictable need could be anticipated and provided.  This just feels like a huge backward leap...  where you get a new improved product generation but have to give up the very things that made the whole thing work in the first place.  You know.  Kind of like a mobile phone that does everything but work as a phone

D'OH!   Cheesy

...guess it's the way of the future. 
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Ted Dillard
madmanchan
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« Reply #11 on: December 06, 2010, 12:37:18 PM »
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ted, in correspondence with previous 11880 users (and helping them to troubleshoot similar issues), the thing that seemed to work was getting the latest available driver from the Epson UK/Europe site. Unorthodox, but it worked.
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teddillard
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« Reply #12 on: December 06, 2010, 03:08:12 PM »
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Eric, thanks for that.  I did that on both the systems here and it works like a champ.  Which pisses me off even more.   Cheesy

So Epson has a fix, and they either aren't paying attention, or don't care enough to share the fix with the US?  Was it that nasty little affair back in 1776 that they're still sore about?

 Roll Eyes
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Ted Dillard
Sven W
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« Reply #13 on: December 06, 2010, 03:28:31 PM »
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Eric, thanks for that.  I did that on both the systems here and it works like a champ.  Which pisses me off even more.   Cheesy

So Epson has a fix, and they either aren't paying attention, or don't care enough to share the fix with the US?  Was it that nasty little affair back in 1776 that they're still sore about?

 Roll Eyes

Sorry, but I think it's the opposite. That Big EpUS doesn't bother what little Europe develop.  Grin

/Sven (11880 user)
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Stockholm, Sweden
narikin
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« Reply #14 on: December 06, 2010, 05:27:37 PM »
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That is interesting.  None of the photogs I know use a RIP with the 11880, and nor do I.  I've sent 1GB+ images at it on occassion (although far more often they're smaller) and not had any issues using PS CS4 or CS5, both 64 bit under Windows.

+1.  No Rip.

is this another Mac?Adobe/Epson bug?
Windows 7/64 no problems for me.
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Farmer
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« Reply #15 on: December 06, 2010, 08:11:40 PM »
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Nah, we send similar jobs from various Macs, too.
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teddillard
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« Reply #16 on: December 07, 2010, 08:11:47 AM »
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Here's what confuses me.  How can a company like Epson (uh, homeworld is in Japan, no?) develop separate software for separate countries or regions?  Am I to believe that they have little teams all over the world that work to develop parallel products to work on the same hardware?  How could that make any sense at all?  

There simply can't be any significant difference between a workstation and a printer and the associated hardware from the UK and the US...  can there?  So why are there two - or more - different drivers?    
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Ted Dillard
Sven W
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« Reply #17 on: December 07, 2010, 02:28:35 PM »
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Hope that someone from EpsonUS pop in and give an explanation.
I also find it really weird.  Huh

/Sven
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Stockholm, Sweden
teddillard
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« Reply #18 on: December 08, 2010, 08:11:54 AM »
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Eric, thanks for that.  I did that on both the systems here and it works like a champ.  Which pisses me off even more.   Cheesy

So Epson has a fix, and they either aren't paying attention, or don't care enough to share the fix with the US?  Was it that nasty little affair back in 1776 that they're still sore about?

 Roll Eyes

OK I take it back.  When we actually sat down and printed targets, they were completely uselessly color mismanaged.  Yeah, we get prints now with No CM and EpsonCM OFF, but they're useless. 

Back to CS2.  yay.  not. 
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Ted Dillard
madmanchan
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« Reply #19 on: December 08, 2010, 08:47:23 AM »
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That's too bad. That was not my (indirect) experience. I had a print studio manager print targets with the latest 11880 US driver, then again with the latest 11880 UK/Europe driver. He printed them from CS4. He sent them to me to measure. The former set had clearly undergone a color space conversion, whereas the latter were fine (and could be used to build profiles).
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