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Author Topic: Epson 9900 paper jams w/ Canson Platine Fiber rag  (Read 1477 times)
2jbourret
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« on: September 05, 2011, 11:59:22 AM »
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I've had minimal trouble w/ paper jams since starting to use a new Epson 9900, but have had nothing but trouble with one paper, Canson Platine Fiber rag. I generally use Moab Entrada in sheets and roll, but I'm testing  Canson Baryta and Canson Platine Fiber rag sheets, both in 8.5/11 size.  The Baryta runs fine, never a jam, but the Platine jams every time, not a single successful print yet. I am using each with the appropriate profile and Epson paper setting. The platine sheets seem to have more curl than the Baryta, so I've bumped up the suction a notch, but still no success.

Any thoughts?
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davidh202
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« Reply #1 on: September 05, 2011, 01:58:40 PM »
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When you say "jam" do you mean not automatically loading by pressing the 'down arrow ' to feed the sheet beyond the pinch rollers?
If that is the case then when loading paper over 19 mil  you need to use the manual 2 button step loading method. Sometimes it helps to clear the loading sequence by canceling the job and resetting or you go around in circles.You may also need to widen the platten gap beyond recommended settings if the paper has a strong curl.
I find trying to load thick 8 1/2 x 11 paper a pain in the butt on my 7900 ;-)
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2jbourret
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« Reply #2 on: September 05, 2011, 02:08:33 PM »
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David,
I've set my platen gap for thicker papers and use the multi-prompt sequence for loading sheets. The paper loads, but it sometimes seems to catch at the top of the sheet during the auto-alignment step. But even when I don't hear it 'catch' at that stage, when printing at about half way through the sheet the head catches the edge of the paper and jams. Every time. I'd really like to see what results I can get with this paper, but I'm ready to throw it as far as I can!
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davidh202
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« Reply #3 on: September 05, 2011, 02:54:53 PM »
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If you have the platten gap set to wide -go wider.

I have recently had a problem with EX Fiber head strikes and Hot and Cold Press FAP and determined that back rolling the curl helps a lot. Take the sheets and a heavy roll core tube and gently grab one edge and roll  the curl in the opposite way. Another suggestion is to purchase an empty paint can at your local home remodel center  take the whole pak of paper in the protective folder, and gently bend the pac backward set it into the can  and let it 'relax' the curl in the can for a couple of hours before printing
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2jbourret
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« Reply #4 on: September 05, 2011, 08:20:38 PM »
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The paint can sounds like a suggestion worth trying, at least w/ the small sheets. If I find I like the paper, I guess I'll have to see if the same problem occurs with the rolls.
Thanks
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davidh202
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« Reply #5 on: September 05, 2011, 09:56:49 PM »
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It seems it is more problematic on the small sheets since the vacuume doesn't have as much surface area to grab as would  a larger sheet or wide roll. Just be careful not to handle the surface of the papers as some scuff easier than others.
I also let rolls unwind a little during storage to relax in the boxes (within the plastic packaging bags), rather than keeping them tightly wound on the tubes.Getting near the ends of rolls is even more problematic.
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