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Author Topic: Photoshop CS6 Extended Forced Shutdown on File Save  (Read 1168 times)
MOMOP
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« on: June 27, 2012, 11:33:15 PM »
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Hi All,

I frequently encounter forced shutdowns of Photoshop CG6 extended running under Windows 7 Professional with Service Pack 1 installed.  The hardware is an i7-2600K CPU on an ASUS P8P67 WS Revolution mobo with 32GB of Crucial main memory.  These shutdowns seem to be closely related to closing files.  I have tracked the application log and find that the trouble is somehow related to a faulting dll module, e.g., Event Viewer reports:

Faulting module name: nvoglv64.DLL, version: 8.17.12.8562.

I'd appreciate hearing about shared experiences, methods to diagnose the problem in further detail, and of course suggested solutions.

Cheers,

P.
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kaelaria
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« Reply #1 on: June 27, 2012, 11:56:40 PM »
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That's a video driver file.  Make sure you are running the latest version from nvidia.com
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MOMOP
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« Reply #2 on: June 28, 2012, 12:19:16 AM »
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Thanks for that advice kaelaria.  I've installed the latest nvidia driver(301.42) and will put the system on test.

Cheers,

P.
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