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Author Topic: Adobe Customer Service??  (Read 1020 times)
matt4626
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« on: October 30, 2012, 12:46:36 PM »
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Does anyone have a phone number for Adobe Customer Service?
I would like to install a copy of Photoshop CS5....on a new computor but seems to be impossible...at least for me...Help.. Huh
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matt4626
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« Reply #1 on: October 30, 2012, 02:20:36 PM »
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Kind of what I expected.....no one knows.
Adobe reminds me of GM in the 80's...too big to fail....now where is that Oldsmoble.... Angry
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kaelaria
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« Reply #2 on: October 30, 2012, 04:38:42 PM »
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Pretty friggen OBVIOUS if you actually look on the site.  It's right there,  800-833-6687
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matt4626
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« Reply #3 on: October 30, 2012, 05:11:42 PM »
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Found it too.....a fat lot of good it did..fanboy. Adobe customer service sucks...face it.
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kaelaria
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« Reply #4 on: October 30, 2012, 05:21:42 PM »
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Ohhhh kay....
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Schewe
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« Reply #5 on: October 30, 2012, 07:22:15 PM »
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Found it too.....a fat lot of good it did..fanboy. Adobe customer service sucks...face it.

Yeah, that's the right attitude you wanna take if you expect to get help here....

(in case you were wondering, that was sarcasm)

As far as I know, kaelaria ain't no Adobe fanboy...but it sure seems like you're an...well, I'll leave that unsaid since you prolly already know what you are :~)
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John.Murray
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« Reply #6 on: November 03, 2012, 12:19:48 PM »
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I deal with support issues on a daily basis; it's astonishing the atitude some (not most fortunately) have.  I *get* the fact that your frustrated; why would you be calling otherwise?

If you call with the idea in mind that you are going to work with the person on the other end to solve your problem, you probably will - the person you are calling is a professional - treat him/her as such, and he/she will certainly treat you in a like fashion

Know the issue you are calling about, vague descriptions of your problem will lead to a long call, be clear and concise, be prepared to replicate the issue.

Apply some common sense - the OP has a *licensing* issue, calling tech support won't work....
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Bryan Conner
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« Reply #7 on: November 03, 2012, 01:58:10 PM »
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The best, and fastest, way to get results from Adobe Customer Care is to use Twitter. I have used them a few times and have been impressed each time with the speed and results.  https://twitter.com/Adobe_Care/favorites
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