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Author Topic: Attempting to repair Epson 7900 with a 1439 error  (Read 378 times)
Dan Sroka
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« on: February 24, 2013, 09:33:35 AM »
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Has anyone else with an Epson 7900 received an 1439 error ("cap error")? I've been getting it a lot lately, and am considering trying to repair it myself.

Some background: I started getting this error a month ago, and have been getting it more and more since. The error flashes a big warning to restart your printer, and if it doesn't clear, call service. I called in, and according to Epson tech support, it is a problem with the "pump cap assembly". This is where the print head parks, and where it sits to be cleaned. The error occurs when the print head has trouble seating itself on the assembly. Tech Support recommended I restart the printer, but if the error persists, to have Decision One come out and replace the assembly. Restarted working at first, but now I get this error several times a day, so it's time to move to step 2. Since I am out of warranty, D1's estimate ran about $1000 for parts and labor. So, I wondered, why not try to do this myself?

I've been reading the instructions in the Service Manual and Field Repair Guide, and think I have it worked out. The first hurdle was realizing that each manual calls this part by a different name: Epson Tech Support calls it the "pump cap assembly", the SM calls it the "Ink System" and the FRG calls it the "Cleaning Unit". But if you look, you see that they are all the same thing.

Second, I've been encouraged by Eric Gulbransen's videos (thank you Eric! I owe you some "manure"). Watching his print head replacement video while reading the Service Manual really helps illustrate the process. His video shows how to take apart the left side, and the pump cap assy is on the right, but it appears to be the same exact process. I have a pump cap assembly (part#1569512) on order from Compass Micro, and am ready to give this a try. I figure, the worse that can happen is I do it wrong and need to get Decision One out here anyway.

Has anyone else every replaced the pump cap assembly? Any advice?
« Last Edit: February 24, 2013, 09:36:33 AM by dansroka » Logged
Eric Gulbransen
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« Reply #1 on: February 25, 2013, 05:04:31 PM »
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I've done the procedure.  Far less complicated than the head.  If you are considering doing it yourself, there's a very good chance you can manage it.  Confidence mainly comes inappropriately when you're in your teens...

One thing to be careful of - when you pull off the right side cover be very careful not to tear the ribbon cable, which is now hanging loose through the hole in the cover where the control board used to be.  You would have removed the control board already, before trying to remove the side cover.  So as you slide the cover off, the ribbon cable needs to sneak safely through that opening, and not get torn by any of the cover screw mounts.  You'll see when you're doing it.  Just keep your eye on it you'll be fine.  Everything else is by the book. 

If you get stuck feel free to contact me. 

Good luck partner
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Dan Sroka
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« Reply #2 on: February 26, 2013, 10:23:47 AM »
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Thanks Eric. We'll see how it all goes!

By the way, I finally found one of those elusive magnetic #1 phillips head long-shank screwdrivers on Amazon.
« Last Edit: February 26, 2013, 11:56:08 AM by Dan Sroka » Logged
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