Ad
Ad
Ad
Pages: [1]   Bottom of Page
Print
Author Topic: Nightmare Printer Move...  (Read 923 times)
mattgold
Newbie
*
Offline Offline

Posts: 3


« on: April 14, 2013, 08:18:49 AM »
ReplyReply

So we're in the process of moving studios.  There's an IPF8300 involved, so we needed to hire some gorillas for a helping hand.

The printer was going down an elevators, to be loaded flat and transported about 10 miles through backroads.  With those facts in mind, we opted for "level 1" moving procedures.  Everything went smoothly until we got to the elevator, as they were loading it, I took the stairs and met them on the ground floor.

When the doors opened, it was a blood bath.  Instead of keeping in tilted less than 30 degrees, they stood it on it's side to make room for both of them in the elevator.  Ink was EVERYWHERE - I almost lost my lunch.


NOW, after extensive cleaning of the elevator and exterior of printer - the printer is at the new studio.  We've taken some exterior plastic bits off and are cleaning any pools of ink.  To my surprise, the internals are relatively clean - BUT - I am scared to even turn it on again without some advice.

So now I'm here.  Has anyone had a similar experience?  Any advice to share?  Any "best practices" to make sure certain components are clean before trying to use it?

Thanks so much.
Logged
Rocco Penny
Sr. Member
****
Offline Offline

Posts: 482



« Reply #1 on: April 14, 2013, 08:38:38 AM »
ReplyReply

My advice is to contact a lawyer immediately in an attempt to recover monies to mitigate damage and cleaning.
Two things come to mind;
1)how do you know this hasn't significantly damaged your unit?
2)you did use a professional service that has insurance and bonding, right?

Logged
mattgold
Newbie
*
Offline Offline

Posts: 3


« Reply #2 on: April 14, 2013, 09:03:05 AM »
ReplyReply

I know what you're saying and those steps are already being taken.

But I am looking to salvage THIS one.  Who knows how long the process can take and I'd like to have this printer back online ASAP.
Logged
Paul2660
Sr. Member
****
Offline Offline

Posts: 1677


WWW
« Reply #3 on: April 14, 2013, 10:12:30 AM »
ReplyReply

Were the movers bonded?  If so their insurance should cover everything.  I have moved (2) 9880's and (1) 9900 printers and each time the movers showed up with only 2 men and a jack.  Two can actually move a 9880, but the 9900 is another matter.   They went back and got a 3rd man.  I had to tip up the printers to get them through a narrow doorway, but they were not full of ink.   You will pay more for a bonded crew, but insurance is key concern for me.  Hope things work out for you. 

Odds are the printer is fine, but the issue may be how much ink is in and around the platen area as that can be very hard to get clean.

Paul Caldwell
Logged

Paul Caldwell
Little Rock, Arkansas U.S.
Photography > http://photosofarkansas.com
Blog> http://paulcaldwellphotography.com
mattgold
Newbie
*
Offline Offline

Posts: 3


« Reply #4 on: April 14, 2013, 10:31:07 AM »
ReplyReply

Yeah, I'm not worried about being reimbursed (well, maybe a little) but they are insured, etc.

The goal now is to have the machine back up and operational ASAP without buying a new one or waiting for insurance to cut a check.

I popped the plastic bits off and most is surprisingly clean.  I'm just wondering what I should focus on / what I'm not looking at.
Logged
bill t.
Sr. Member
****
Offline Offline

Posts: 2693


WWW
« Reply #5 on: April 14, 2013, 12:29:49 PM »
ReplyReply

I couldn't find it just now on a search, but there was a long horror story of the type posted a year or so ago.  I think the upshot was...dead printer
Logged
a.lorge
Jr. Member
**
Offline Offline

Posts: 72


« Reply #6 on: April 14, 2013, 01:02:32 PM »
ReplyReply

Happened to me once:  Here is a thread: http://www.luminous-landscape.com/forum/index.php?topic=50096.0

Aside from making a god awful mess, everything eventually worked fine.  Some ink got in the platen and caused a some issues with stray marks on prints, but after a thorough cleaning, it ceased to be a problem.  Good luck.
Logged
Mark Lindquist
Sr. Member
****
Offline Offline

Posts: 312


« Reply #7 on: April 14, 2013, 05:54:39 PM »
ReplyReply

Do what you will about cleaning and researching what can be done to mitigate issues, etc., but in the long run, you'll need to eventually turn it on and start printing.  I suggest getting some cheap paper, the maximum width and start printing print after print, which should pick up whatever ink or stray spillage.  Once you have a clean print, try printing one with a super light grey or whatever, just really very light and see if anything comes up on it.  If the printer hasn't sustained damage, you're probably good to go.

I deal with a lot of equipment and I've learned over the years that often just getting the thing back up and running is the best for it.  Short of a tear down, and thorough cleaning, eventually you will have to plug it in and turn it on.

If you're totally concerned about it, or bad feelings persist, invest in a extended warranty if available and get a tech to come take a look at it.  He'll probably check it out then turn it on, then start making prints...

Good luck - hope it's minor.  BTW - I'll bet that elevator floor never looked so good then after you cleaned it, LOL.  Stuff happens, right?
Logged
Pages: [1]   Top of Page
Print
Jump to:  

Ad
Ad
Ad