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Author Topic: Adobe - Creative Cloud Update  (Read 50478 times)
LesPalenik
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« Reply #400 on: May 11, 2014, 09:21:02 PM »
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When I think about how much LR (and Dx0 Optics Pro and Capture One Pro) has changed over the last 5 years, I'd be tempted to start-all-over-again from the raw or DNG.

That's what I do. It's amazing how much better the images look after being processed by the latest version of LR and some third-party plugins.
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fotagf8
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« Reply #401 on: May 13, 2014, 03:41:16 PM »
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I just started selling work on Photoshelter.  Before uploading the majority of the 500 photos I posted, I reworked them starting from the RAW file.  The software has gotten a lot better since I started using it, but I have also gotten better at using it.
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Schewe
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« Reply #402 on: May 13, 2014, 08:23:53 PM »
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The software has gotten a lot better since I started using it, but I have also gotten better at using it.

That's really the odd thing about digital photography vs film. We're really still pretty early in the digital realm...film had well over a century to evolve while digital is really only about 25 yrs old (and that was crude back then).

While film was essentially "fixed" when developed, about the only thing that could happen was bad stuff...scratches, mold, fading, destruction, etc. So, one shot and processed, a neg never really ever got better...

Fast forward to today and the tables are turned...using the best post processing (raw pst processing plus digital manipulation) Older digital captures do indeed get better with age...now processing, new noise and sharpening and new algorithms mean that raw captures done decades ago can now be processed much, much better today than back then.

It's a whole new paradigm that requires a new way of working. If you've spent a lot of time on older images and are happy–fine, roll with it. But, just know that what you can do now could be way better than what you did back then.

I see this a lot in my own work...sometimes it's really worth a revisit (starting from scratch with a raw file) and sometimes it isn't. This decision is yet another way of "expressing your vision". Don't be afraid or lazy...if the processing has improved and your skill set has as well, don't be afraid to go back and revisit old work. But if you are truly happy with old work, don't let revisiting become a neuroses...

If it helps the work, do it, it it doesn't move on to something new :~)
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Dave (Isle of Skye)
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« Reply #403 on: May 14, 2014, 08:45:02 AM »
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I agree, I am still digging out old RAW's from many years ago and finding that I can now do so much more with them than I could way back when. Shots that I simply couldn't do anything with, I am now able to turn (some of them) into really good prints and even selling quite a few  Grin

I suppose the lesson here then is, never throw anything away other than the real duds, as one day one of them might just end up becoming one of your best shots.

Dave

« Last Edit: May 14, 2014, 08:48:05 AM by Dave (Isle of Skye) » Logged

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tived
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« Reply #404 on: May 14, 2014, 09:44:19 PM »
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Has anyone tried to log into Adobe Creative Cloud today - atleast from Australia, I am unable to do so, every now and then I get a little message on the website saying they have issues with login - now, I am been with the Cloud for quite some time and haven't really had an issue with it, cost wise, its the cost of doing business.

However, I am currently in transit, and I have a job to get done, I have a desktop computer available to me, with a calibrated monitor, now this computer is currently without the latest version of Photoshop CC. I was well aware of this prior to arriving, but what I didn't count on was that I would not be able to login to adobe and download the software register the install and get working - now I am in a pickle!

I guess, I have seen the dark side of the cloud - availability! I can only hope they sort it out today before I hit my deadline  Undecided not impressed today

just thought i'd share this

Henrik
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Rhossydd
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« Reply #405 on: May 15, 2014, 02:50:36 AM »
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While film was essentially "fixed" when developed, about the only thing that could happen was bad stuff...scratches, mold, fading, destruction, etc. So, one shot and processed, a neg never really ever got better...
Being pedantic, the same could be said for a RAW file, the data is never going to get any better. When deterioration does happen, it's digital too... There one day/gone the next. There are enough stories around of people who've failed to deal with the archiving issue properly and have lost all their work. A scratched hundred year old negative is always going to be of more value than a broken hard drive.

With film people upgrade(d) their enlargers and lenses to improve resolution and contrast, reduce scratches by using diffuser heads. Then there are different papers and developers to use, variable contrast papers, plus most importantly photographers skills improve to allow them to make better prints.

Sometimes when viewed objectively digital hasn't changed some aspects of photography as much as you might think, and some changes have been for the worst.



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Simon Garrett
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« Reply #406 on: May 15, 2014, 05:53:48 AM »
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Has anyone tried to log into Adobe Creative Cloud today - atleast from Australia, I am unable to do so, every now and then I get a little message on the website saying they have issues with login - now, I am been with the Cloud for quite some time and haven't really had an issue with it, cost wise, its the cost of doing business.

However, I am currently in transit, and I have a job to get done, I have a desktop computer available to me, with a calibrated monitor, now this computer is currently without the latest version of Photoshop CC. I was well aware of this prior to arriving, but what I didn't count on was that I would not be able to login to adobe and download the software register the install and get working - now I am in a pickle!

I guess, I have seen the dark side of the cloud - availability! I can only hope they sort it out today before I hit my deadline  Undecided not impressed today

just thought i'd share this

Henrik

I've just phoned Adobe support (15th May 1050 UTC), and been told their systems have fallen over, and no sign-in using Adobe ID will work.  Expected time to fix: 4 hours. 
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francois
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« Reply #407 on: May 15, 2014, 06:46:03 AM »
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I've just phoned Adobe support (15th May 1050 UTC), and been told their systems have fallen over, and no sign-in using Adobe ID will work.  Expected time to fix: 4 hours. 

You can check Adobe's system status here: http://status.creativecloud.com
It looks like it's been down for a while now.
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Francois
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« Reply #408 on: May 15, 2014, 06:52:37 AM »
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You can check Adobe's system status here: http://status.creativecloud.com
It looks like it's been down for a while now.

Thanks for that link.  I note regular status updates until 5.24pm Pacific Time, and then silence.  It would appear that Adobe don't work on problems outside working hours in California, and we won't expect them to resume work for another 4 hours. 
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kers
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« Reply #409 on: May 15, 2014, 06:05:43 PM »
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Adobe has a problem the banks have too: they have to be online 24 hours a day.
It s how they organized their system and now they have to show they are up to it.
Here in Holland all the banks fail a few days a year...

What happens if you did not use photohop for say half a year and you cannot login? Can you use the program or not?
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Pieter Kers
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« Reply #410 on: May 15, 2014, 06:09:43 PM »
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Well, I had to cancel my job - good news I get the day off, the bad news is I don't make that money

ohh well, life goes on

Henrik
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digitaldog
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« Reply #411 on: May 15, 2014, 08:18:36 PM »
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You can check Adobe's system status here: http://status.creativecloud.com
Creative Cloud is operating normally

May 15th 2014, 6:18pm
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Andrew Rodney
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« Reply #412 on: May 15, 2014, 08:20:58 PM »
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However, I am currently in transit, and I have a job to get done, I have a desktop computer available to me, with a calibrated monitor, now this computer is currently without the latest version of Photoshop CC. I was well aware of this prior to arriving, but what I didn't count on was that I would not be able to login to adobe and download the software register the install and get working - now I am in a pickle!
The older version you have isn't working?
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Andrew Rodney
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« Reply #413 on: May 15, 2014, 10:17:56 PM »
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Hi Andrew,
My situation was a little unique my own gear is n transit interstate. I had a system made available to me but it did not have the software on it.
So I would have install from scratch - the problem started when I wasn't even able to log into Adobe cloud.

An unfortunate set of circumstances - the stars just didn't align for me😄

Henrik
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kers
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« Reply #414 on: May 16, 2014, 01:41:54 AM »
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If I would be Adobe I would give everybody access to CC instead of locking some (pro)-costumers out.
Then maybe some people work for free but so what?





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Pieter Kers
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Schewe
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« Reply #415 on: May 16, 2014, 01:48:38 AM »
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An unfortunate set of circumstances - the stars just didn't align for me😄

Yep...Adobe dropped the ball (again, not the first time) but I suspect they are not happy about the circumstances any more than users that got locked out–which really sucks. But the outage was relatively short lived. Hopefully this will be a learning moment for both Adobe and CC users...and hopefully this doesn't happen again. As far as I know, this is the first sign in outage...we'll see what transpires and determinations about why this happened.

It sucked for everybody...
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tived
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« Reply #416 on: May 16, 2014, 02:17:06 AM »
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Schewe,

You are all too right again  Grin

it was just one of those days

Today is a new day, and its working

Henrik
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Chris Kern
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« Reply #417 on: May 16, 2014, 09:37:17 PM »
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If I would be Adobe I would give everybody access to CC instead of locking some (pro)-costumers out.
Then maybe some people work for free but so what?

Yep...Adobe dropped the ball (again, not the first time) but I suspect they are not happy about the circumstances any more than users that got locked out . . .

This is a tractable problem.  I'm sure Adobe can devise a conditional test to briefly extend service to a previously-authenticated customer who, for whatever reason, may temporarily be unable to connect to the Mother Ship for verification that his subscription is current.  It shouldn't be necessary to open the floodgates and "give everyone access" to the software in order to prevent an recurrence of this incident.  And a robust solution should take into account not only instances when Adobe's authentication mechanism is not working or inaccessible, but also situations when the customer is unable to connect to the Internet when it's time to verify the status of his subscription.

They should have done this when they introduced the CC product line, but my guess is that Adobe or whatever Adobe contractor manages the Adobe license-management mechanism simply took continuous Internet connectivity as a given.  They certainly wouldn't be the first to have made that mistake.
« Last Edit: May 16, 2014, 09:43:53 PM by Chris Kern » Logged
Doc
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« Reply #418 on: July 12, 2014, 10:00:50 PM »
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Well our move to the cloud has FAILEd !!

After weeks of mucking around  - it looks as if I am after over 14 years of supporting Adobe  .... leaving Photoshop and Adobe ....
 
:O(
 
They say they support us  -- promise to call you back and fix your problems .... then leave you for weeks doing nothing!
You call them back ... whats going on you ask .... you explain the issues again ...... they attempt to fix them  ...... nope no luck.
 
We will call you back tomorrow to fix it for you. .......
 
Again  ... no calls at all - you wait for days .... a week no calls ......
 
Yep this Cloud stuff works well guys - thanks for the frustration - you ask again via email for help  ..... third - fourth time  ... again do we have to try to get you to help ..... or at least do what you say you will ... call back ?
 
If you cant fix it .... if you cant even call us back when you say you will ..... why should we believe anything you say?
 
I know many users are ok with what you have done and many are using your cloud with limited or no issues.
But the measure of a person / company is not what you can do when things are great - but how you support those with issues ... and in this case you have failed.
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Doc
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« Reply #419 on: July 13, 2014, 02:34:17 AM »
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Just in case Jeff comes in here as well ...... Sorry - I should have kept my rant in one section of the forums and not put it in several places across the same forums.

I apologize for doing so .... It's just that I was so steamed up and frustrated.
It's that frustration that leads to .... well ....... bad decisions.

Again I am sorry.
Hopefully this will be fixed soon.

The issue by the way was Photoshop opening then closing immediately.

Then when the cloud account was off ....

It told us it was a trial version  ......... then immediately closed again.
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Learning everyday !
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