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Author Topic: HP Utility, z3100ps  (Read 316 times)
kwbpics
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« on: June 12, 2013, 01:44:34 PM »
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Hi, all.
looking for help with HP utility. (newest version)
My color center is greyed out at the "synchronize paper presets".
All else seems good.
What could cause this and how do I repair the issue?
Thanks, Kevin Beer
Inkwell imaging Solutions
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Kevin Beer
Inkwell Imaging Solutions
Rocco Penny
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« Reply #1 on: June 13, 2013, 06:30:48 AM »
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toss the old utility-
make sure all of it is gone-
look through all your computer and discard every folder with anything to do with that utility.
Then download it again and see if it's good-
that utility has little in the way of rhyme or reason.
Just toss it and reload.
good luck
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