Ad
Ad
Ad
Pages: [1]   Bottom of Page
Print
Author Topic: printer error or what ?  (Read 3929 times)
dumainew
Full Member
***
Offline Offline

Posts: 105


« on: August 31, 2013, 11:04:47 AM »
ReplyReply

Using PS CC on a 2 year old iMac trying to print on an Epson Artisan 50. Following the instructions in The Digital Print by JS. When I hit print a message comes on saying, "rastertoescpill quit unexpectedly'. Don't know what to do. Downloaded latest printer driver and deleted PS CS5 with no luck. Any help will be much appreciated.
Logged
howardm
Sr. Member
****
Offline Offline

Posts: 820


« Reply #1 on: September 01, 2013, 09:49:14 AM »
ReplyReply

that is installed as part of the EPSON printer driver.........

./EPSON/InkjetPrinter2/Filter/rastertoescpII.app

You may want to try 'resetting' the printer system (google on how to do that)
because as-is, there isn't enough info to diagnose the problem.
Logged
dumainew
Full Member
***
Offline Offline

Posts: 105


« Reply #2 on: September 01, 2013, 11:18:12 AM »
ReplyReply

Howard,
Thanks for your response. I reset the printer ... but to no success. Still getting the same message. When I called Apple they told me it was an Adobe problem and not theirs. Not sure what to do next. Richard
PS- now the printer won't even do a page of text out of 'Word'.
Logged
dumainew
Full Member
***
Offline Offline

Posts: 105


« Reply #3 on: September 02, 2013, 03:06:47 PM »
ReplyReply

Below is the message I get when I try to print.
If anyone can make sense of this or tell me where to look, I'll be very grateful.
Richard


Process:         rastertoescpII [673]
Path:            /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/rastertoescpII
Identifier:      rastertoescpII
Version:         Huh (Huh)
Code Type:       X86-64 (Native)
Parent Process:  cupsd [528]

Date/Time:       2013-09-02 14:58:53.844 -0500
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version:  6

Anonymous UUID:                      E81F59A1-C721-4AFC-8BD5-217A42FA4BB1

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
0   com.apple.CoreFoundation         0x00007fff87d0b7f0 CFStringCreateCopy + 48
1   ...on.ijprinter.rastertoescpII   0x000000010000b9ea CCFString::Create(__CFString const*, CFRange*) + 114
2   ...on.ijprinter.rastertoescpII   0x000000010000bfa0 CCFString::CCFString(__CFString const*) + 60
3   ...on.ijprinter.rastertoescpII   0x000000010001cd9d CRemoteJH::SetJobCancel() + 81
4   ...on.ijprinter.rastertoescpII   0x0000000100005e21 CRasterIOManager::SetOption() + 99
5   ...on.ijprinter.rastertoescpII   0x0000000100005fb6 CRasterIOManager::SetupInterface(void*, CProxyManager*, CEPPoliceManager*) + 200
6   ...on.ijprinter.rastertoescpII   0x000000010000757d CRasterToESCP::OnInitialize(unsigned int, char const**, char const**) + 209
7   ...on.ijprinter.rastertoescpII   0x000000010000774c main + 140
8   ...on.ijprinter.rastertoescpII   0x000000010000145c start + 52

Thread 1:  Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                0x00007fff840b0c0a kevent + 10
1   libSystem.B.dylib                0x00007fff840b2add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                0x00007fff840b27b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                0x00007fff840b22de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                0x00007fff840b1c08 _pthread_wqthread + 353
5   libSystem.B.dylib                0x00007fff840b1aa5 start_wqthread + 13

Thread 2:
0   libSystem.B.dylib                0x00007fff840b1a2a __workq_kernreturn + 10
1   libSystem.B.dylib                0x00007fff840b1e3c _pthread_wqthread + 917
2   libSystem.B.dylib                0x00007fff840b1aa5 start_wqthread + 13

Thread 3:
0   libSystem.B.dylib                0x00007fff840d2a6a __semwait_signal + 10
1   libSystem.B.dylib                0x00007fff840d28f9 nanosleep + 148
2   libSystem.B.dylib                0x00007fff840d2863 usleep + 57
3   ...rint.plugin.XIORemoteClient   0x00000001007c2034 XIOAcups::CancelThread() + 38
4   ...rint.plugin.XIORemoteClient   0x00000001007c2079 XIOAcups::staticCancelThread(void*) + 9
5   libSystem.B.dylib                0x00007fff840d0fd6 _pthread_start + 331
6   libSystem.B.dylib                0x00007fff840d0e89 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000400  rbx: 0x0000000000000000  rcx: 0x00007fff70734650  rdx: 0x0000000000000007
  rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfd910  rsp: 0x00007fff5fbfd8c0
   r8: 0x0000000000000000   r9: 0x0000000101819640  r10: 0x0000000000000001  r11: 0x0000000000000002
  r12: 0x00007fff5fbfd980  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x00007fff707345e0
  rip: 0x00007fff87d0b7f0  rfl: 0x0000000000010283  cr2: 0x0000000000000000

Binary Images:
       0x100000000 -        0x100037ff7 +com.epson.ijprinter.rastertoescpII 9.14 (9.14) <FC408E33-1C37-F5BC-F3C5-E3233CAF21F8> /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpII.app/Contents/MacOS/rastertoescpII
       0x100052000 -        0x100060ff7  libcupsimage.2.dylib 2.3.0 (compatibility 2.0.0) <E50379C0-447B-25FF-9018-F36D165FC8D2> /usr/lib/libcupsimage.2.dylib
       0x1004cb000 -        0x1004dcfff +com.epson.print.framework.CIOSupport 3.11 (3.11) <FA60B082-ABA3-34A7-5D2A-56FE93964376> /Library/Printers/EPSON/CIOSupport/CIOSupport.framework/CIOSupport
       0x100783000 -        0x1007aafff +com.epson.ijprinter.EPPolice2 9.14 (9.14) <8F45E187-7FD6-2CE6-CF95-12CA355997CD> /Library/Printers/EPSON/InkjetPrinter2/Libraries/EPPolice2.framework/EPPolice2
       0x1007bf000 -        0x1007d3ff7 +com.epson.print.plugin.XIORemoteClient 3.12 (3.12) <266AB25B-3AF8-A3C9-8C36-7270FBE7A231> /Library/Printers/EPSON/CIOSupport/XIORemoteClient.plugin/Contents/MacOS/XIORemoteClient
       0x101a00000 -        0x101a3cff7 +com.epson.ijprinter.UtilityCore4 9.14 (9.14) <198AA56E-0E54-1649-0B25-68367EF9B84A> /Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Libraries/UtilityCore4.framework/UtilityCore4
    0x7fff5fc00000 -     0x7fff5fc3be0f  dyld 132.1 (Huh) <DD3F7F3E-8612-A7BD-F508-9EF29132C419> /usr/lib/dyld
    0x7fff80710000 -     0x7fff8078ffe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <79E256EB-43F1-C7AA-6436-124A4FFB02D0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x7fff809fa000 -     0x7fff80a25ff7  libxslt.1.dylib 3.24.0 (compatibility 3.0.0) <3630A97F-55C1-3F34-CA63-3847653C9645> /usr/lib/libxslt.1.dylib
    0x7fff80a26000 -     0x7fff80a31ff7  com.apple.speech.recognition.framework 3.11.1 (3.11.1) <C359B93B-CC9B-FC0B-959E-FB10674103A7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
    0x7fff80a32000 -     0x7fff80a32ff7  com.apple.Cocoa 6.6 (Huh) <C69E895A-1C66-3DA9-5F63-8BE85DB9C4E1> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x7fff80a33000 -     0x7fff80cbcff7  com.apple.security 6.1.2 (55002) <D224882B-D57B-83AF-3781-548BCEACB327> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x7fff80cbd000 -     0x7fff8105afe7  com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff8105b000 -     0x7fff810e0ff7  com.apple.print.framework.PrintCore 6.3 (312.7) <F00C561F-D38B-8785-5218-1A0C3BA61177> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x7fff810e1000 -     0x7fff810e4ff7  libCoreVMClient.dylib Huh (Huh) <75819794-3B7A-8944-D004-7EA6DD7CE836> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
    0x7fff810e5000 -     0x7fff81106fff  libresolv.9.dylib 41.1.0 (compatibility 1.0.0) <9410EC7F-4D24-6740-AFEE-90405750FAD7> /usr/lib/libresolv.9.dylib
    0x7fff81107000 -     0x7fff811c4fff  com.apple.CoreServices.OSServices 359.2 (359.2) <BBB8888E-18DE-5D09-3C3A-F4C029EC7886> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
    0x7fff81a26000 -     0x7fff81a2bfff  libGIF.dylib Huh (Huh) <3BAD0DE8-8151-68B0-2244-A4541C738972> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x7fff81b9d000 -     0x7fff81bb3fef  libbsm.0.dylib Huh (Huh) <0321D32C-9FE1-3919-E03E-2530A0C1191B> /usr/lib/libbsm.0.dylib
    0x7fff81c0a000 -     0x7fff81c0cfff  com.apple.print.framework.Print 6.1 (237.1) <87A5BEEC-2D37-5CB7-8B13-7B605397573F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
    0x7fff81c0d000 -     0x7fff81c22ff7  com.apple.LangAnalysis 1.6.6 (1.6.6) <59D9E83D-3131-91F4-E3E2-02047F55917F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff83521000 -     0x7fff8356aff7  com.apple.securityinterface 4.0.1 (40418.0.1) <9AF33A9F-2D8C-2AE6-868C-EA836C861031> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
    0x7fff8356b000 -     0x7fff8368aff7  libcrypto.0.9.8.dylib 0.9.8 (compatibility 0.9.Cool <11EB0132-EC8E-0E2E-9B84-B2DFE65DE678> /usr/lib/libcrypto.0.9.8.dylib
    0x7fff83796000 -     0x7fff8384cff7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
    0x7fff8384d000 -     0x7fff838a3fe7  libTIFF.dylib Huh (Huh) <2DBEC120-DAA7-3789-36A2-A205BCDF2D72> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff839e0000 -     0x7fff839f4ff7  com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <574C1BE0-5E5E-CCAF-06F8-92A69CB2892D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x7fff839f5000 -     0x7fff839f6ff7  com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <49B723D1-85F8-F86C-2331-F586C56D68AF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x7fff839f7000 -     0x7fff83ab9fe7  libFontParser.dylib Huh (Huh) <EF06F16C-0CC9-B4CA-7BD9-0A97FA967340> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib
    0x7fff83aba000 -     0x7fff83b01ff7  com.apple.coreui 2 (114) <31118426-355F-206A-65AB-CCA2D2D3EBD7> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    0x7fff83b02000 -     0x7fff83b13ff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <5BAFAE5C-2307-C27B-464D-582A10A6990B> /usr/lib/libz.1.dylib
    0x7fff8405b000 -     0x7fff84096fff  com.apple.AE 496.5 (496.5) <208DF391-4DE6-81ED-C697-14A2930D1BC6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x7fff84097000 -     0x7fff84258fef  libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
    0x7fff8428b000 -     0x7fff842d3ff7  libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
    0x7fff84305000 -     0x7fff843c6fef  com.apple.ColorSync 4.6.8 (4.6.Cool <7DF1D175-6451-51A2-DBBF-40FCA78C0D2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
    0x7fff843ff000 -     0x7fff844b4fe7  com.apple.ink.framework 1.3.3 (107) <A68339AA-909D-E46C-35C0-72808EE3D043> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
    0x7fff844c9000 -     0x7fff844dbfe7  libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
    0x7fff84953000 -     0x7fff84958fff  libGFXShared.dylib Huh (Huh) <6BBC351E-40B3-F4EB-2F35-05BDE52AF87E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
    0x7fff84964000 -     0x7fff84967ff7  com.apple.securityhi 4.0 (36638) <2C522D50-1BBF-F38B-F9DB-502FEF49F94D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
    0x7fff84968000 -     0x7fff84dabfef  libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <57D38705-6F21-2A82-F3F6-03CFFF214775> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
    0x7fff84dac000 -     0x7fff84e80fe7  com.apple.CFNetwork 454.12.4 (454.12.4) <C83E2BA1-1818-B3E8-5334-860AD21D1C80> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7fff84e81000 -     0x7fff84e86ff7  com.apple.CommonPanels 1.2.4 (91) <8B088D78-E508-6622-E477-E34C22CF2F67> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x7fff84e87000 -     0x7fff84e87ff7  com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff84fd2000 -     0x7fff859ccff7  com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x7fff85d1d000 -     0x7fff86527fe7  libBLAS.dylib 219.0.0 (compatibility 1.0.0) <2F26CDC7-DAE9-9ABE-6806-93BBBDA20DA0> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libBLAS.dylib
    0x7fff8669b000 -     0x7fff86859fff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <97A75BFB-0DB6-6F44-36B0-97B7F7208ABB> /usr/lib/libicucore.A.dylib
    0x7fff868b5000 -     0x7fff868bbff7  com.apple.CommerceCore 1.0 (9.1) <3691E9BA-BCF4-98C7-EFEC-78DA6825004E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
    0x7fff868e5000 -     0x7fff868e5ff7  com.apple.ApplicationServices 38 (38) <0E2FC75E-2BE2-D04D-CA78-76E38A89DD30> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
    0x7fff868e6000 -     0x7fff868fdfff  com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
    0x7fff868fe000 -     0x7fff86b80fff  com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7fff86cac000 -     0x7fff86cd3ff7  libJPEG.dylib Huh (Huh) <08758593-6436-B29E-1DA8-F15597835EC1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x7fff86d51000 -     0x7fff86da4ff7  com.apple.HIServices 1.8.3 (Huh) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
    0x7fff86dd6000 -     0x7fff8710afef  com.apple.CoreServices.CarbonCore 861.39 (861.39) <1386A24D-DD15-5903-057E-4A224FAF580B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
    0x7fff8710b000 -     0x7fff8711ffff  libGL.dylib Huh (Huh) <2ECE3B0F-39E1-3938-BF27-7205C6D0358B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x7fff87161000 -     0x7fff871defef  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
    0x7fff871df000 -     0x7fff87298fff  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <E8FFCEA1-3BE3-F0C9-07EA-C37678C4D2F5> /usr/lib/libsqlite3.dylib
    0x7fff87299000 -     0x7fff872affe7  com.apple.MultitouchSupport.framework 207.11 (207.11) <8233CE71-6F8D-8B3C-A0E1-E123F6406163> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x7fff872b0000 -     0x7fff873e5fff  com.apple.audio.toolbox.AudioToolbox 1.6.7 (1.6.7) <F4814A13-E557-59AF-30FF-E62929367933> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff873e6000 -     0x7fff874fcff7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <3814FCF9-92B9-A6AB-E76A-F7021894AA3F> /usr/lib/libxml2.2.dylib
    0x7fff8765a000 -     0x7fff876a9ff7  com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <EDE08F8A-F933-0059-3E58-A31C45C82329> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
    0x7fff876da000 -     0x7fff87758ff7  com.apple.CoreText 151.13 (Huh) <5C6214AD-D683-80A8-86EB-328C99B75322> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff87759000 -     0x7fff87759ff7  com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff87786000 -     0x7fff877aefff  com.apple.DictionaryServices 1.1.2 (1.1.2) <6B8C5FB6-FE6F-3345-0441-BED51E815379> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    0x7fff877af000 -     0x7fff877ecfff  com.apple.LDAPFramework 2.0 (120.1) <E5FA9339-4812-E8FE-C366-EE3DC975DBC6> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x7fff877ed000 -     0x7fff87879fef  SecurityFoundation Huh (Huh) <C538CFE6-A2C9-0678-3221-C0E8667D22C3> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
    0x7fff8787a000 -     0x7fff8788bfff  com.apple.DSObjCWrappers.Framework 10.6 (134) <CF1D9C05-8D77-0FFE-38E8-63D8A23E92E1> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
    0x7fff8788c000 -     0x7fff8793cfff  edu.mit.Kerberos 6.5.11 (6.5.11) <3437B39E-8B40-B7E5-2FC3-000A0F7262C3> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x7fff879e2000 -     0x7fff879e4fff  libRadiance.dylib Huh (Huh) <BF694EE5-6FDA-553A-CC89-F7135618E9C7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x7fff87bf0000 -     0x7fff87ccdff7  com.apple.vImage 4.1 (4.1) <A0DE28F5-7B45-D268-0497-C79A826C8E53> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
    0x7fff87cce000 -     0x7fff87cdcff7  libkxld.dylib Huh (Huh) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
    0x7fff87cdd000 -     0x7fff87cdeff7  com.apple.TrustEvaluationAgent 1.1 (1) <A91CE5B9-3C63-5F8C-5052-95CCAB866F72> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff87cdf000 -     0x7fff87d02fff  com.apple.opencl 12.3.6 (12.3.6) <C7C90299-2126-830A-7D00-73331AA044B3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    0x7fff87d03000 -     0x7fff87e7afe7  com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7fff87ee3000 -     0x7fff87f03fff  com.apple.DirectoryService.Framework 3.6 (621.16) <0ED4A74A-F8FB-366D-6588-F13EA397326F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
    0x7fff87f04000 -     0x7fff88146fe7  com.apple.AddressBook.framework 5.0.4 (883) <B6BD722F-BD01-E73A-66D2-88AFE26355DF> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x7fff88147000 -     0x7fff88188fef  com.apple.QD 3.36 (Huh) <04F03722-91CA-6858-55A4-54D7F29789A6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff88189000 -     0x7fff881d3ff7  com.apple.Metadata 10.6.3 (507.15) <DE238BE4-5E22-C4D5-CF5C-3D50FDEE4701> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
  
  




Logged
howardm
Sr. Member
****
Offline Offline

Posts: 820


« Reply #4 on: September 02, 2013, 04:33:31 PM »
ReplyReply

basically, it crashed due to what is called a segv which says that the program called an Apple 'string copy' function but somehow, it referenced a null pointer (the 0 address of the computer) and it crashed.

That calls into question exactly which driver did you download?  From what I see on the Epson sight, for OSX 10.6.x which is what  you have, there is a 11/03/11 driver 'epson13602.dmg' that is appropriate.  Is that what you used?

There might be a need to totally nuke the printing system (the next thing beyond simply 'resetting' it) which takes out the cache etc etc.  I *think* it was Wayne Fox that posted something last year as to the steps to do that.
Logged
francois
Sr. Member
****
Offline Offline

Posts: 7002


« Reply #5 on: September 03, 2013, 03:27:46 AM »
ReplyReply

basically, it crashed due to what is called a segv which says that the program called an Apple 'string copy' function but somehow, it referenced a null pointer (the 0 address of the computer) and it crashed.

That calls into question exactly which driver did you download?  From what I see on the Epson sight, for OSX 10.6.x which is what  you have, there is a 11/03/11 driver 'epson13602.dmg' that is appropriate.  Is that what you used?

There might be a need to totally nuke the printing system (the next thing beyond simply 'resetting' it) which takes out the cache etc etc.  I *think* it was Wayne Fox that posted something last year as to the steps to do that.

I think the discussions was here and the direct link to Wayne's article here.
Logged

Francois
dumainew
Full Member
***
Offline Offline

Posts: 105


« Reply #6 on: September 03, 2013, 12:05:56 PM »
ReplyReply

Thank you George, Francois, And Wayne,
Problem seems to be solved.
I tried Wayne's way, but my computer wouldn't accept the Adobe Uninstaller.
Contacted Adobe and they sent what's below.
I am relieved and grateful for this site!
Richard




Thank you for contacting Epson regarding your Epson Artisan 50. I'm sorry to hear that you are having difficulties printing.

In reviewing your incident, it appears that you may have opened one of our on-line knowledge base articles to help you in resolving this issue. Although you may have tried some of these steps, I believe it will resolve your issue if you follow all of the instructions.
Open the  menu, select System Preferences, then Sharing.
Do one of the following:
If the Computer Name field is blank, enter a name for your computer.
If there is a name in the Computer Name field, rename your computer.
Close the Sharing window.
Select System Preferences, Print & Fax or Print & Scan, then select your printer in the Printer list. Click Options and Supplies.
Select General, if necessary. In the Location: field, enter the computer name you entered in step 2. Click OK.
Try printing again.
If the problem is gone, you're done.
If you still have a problem, please contact Epson Support while you are with your computer and product set up:

United States
Phone Number:              Hours:
(562)276-4382   
                   
Mon.- Fri.     6AM-8PM (PT)
Logged
francois
Sr. Member
****
Offline Offline

Posts: 7002


« Reply #7 on: September 04, 2013, 09:07:54 AM »
ReplyReply

Glad to see that your system is working now…

Happy printing.
Logged

Francois
Pages: [1]   Top of Page
Print
Jump to:  

Ad
Ad
Ad