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Author Topic: Another smack upside the head from Adobe.  (Read 6855 times)
Dan Berg
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« on: September 25, 2013, 05:58:10 PM »
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I purchased a used Epson 4880 Dye sub printer with the Sawgrass Sublijet IQ ink set.
The driver from them is only Pc so I had my computer guy install Parallels and Windows 7 on my Mac Pro.
I called Adobe last week and was told it would cost $100.00 to add a third copy of PS Cs6 (Pc version) as I already have Cs6 on both of my Macs.
Today I called to download and purchase and was told $699, huh?
Not gonna happen. So I guess my only option is to disable Cs6 on one of my Macs.
Will call Adobe back tomorrow to try and get that guy on the line that quoted me $100.00.
« Last Edit: September 25, 2013, 06:25:25 PM by Dan Berg » Logged

jerryrock
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« Reply #1 on: September 25, 2013, 06:45:13 PM »
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With one Photoshop license (versions CS6 and earlier), you can either have a Mac or PC version but not both. Adobe allows both PC and Mac versions of Photoshop CC with one license.

It may be a good time to upgrade to the Photographer's special of Photoshop CC and Lightroom 5 for $9.95/month.
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Gerald J Skrocki
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Dan Berg
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« Reply #2 on: September 26, 2013, 09:19:32 AM »
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Well I was forced to the Cloud this morning,kicking and screaming the whole way.
It was either buy a second new perpetual Cs6 license ($699.00) for the Pc parallels or go the Cloud route.
Downloaded the installer to the Parallels desktop and clicked it to start the download and guess what . It gives me a message telling me I cannot download because it is on a network.
Put in another call to Adobe and they tell me no support for Parallels installation and I am on my own.
So now I am spitting nails. I finally got the download to start to the c drive instead of the desktop.
I guess we will see if it works when the download is done.
« Last Edit: September 26, 2013, 09:21:06 AM by Dan Berg » Logged

Chairman Bill
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« Reply #3 on: September 26, 2013, 09:50:01 AM »
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I do just fine with Aperture & a suite of Nik plug-ins. Just saying.
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jjj
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« Reply #4 on: September 26, 2013, 12:29:41 PM »
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I do just fine with Aperture & a suite of Nik plug-ins. Just saying.
Shudder!
Trying to do any kind of file management with Mac software is a world of pain.
Just saying.  Wink
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tuthill
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« Reply #5 on: September 26, 2013, 01:03:03 PM »
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Well I was forced to the Cloud this morning,kicking and screaming the whole way.
It was either buy a second new perpetual Cs6 license ($699.00) for the Pc parallels or go the Cloud route.
Downloaded the installer to the Parallels desktop and clicked it to start the download and guess what . It gives me a message telling me I cannot download because it is on a network.
Put in another call to Adobe and they tell me no support for Parallels installation and I am on my own.
So now I am spitting nails. I finally got the download to start to the c drive instead of the desktop.
I guess we will see if it works when the download is done.

Just copy the creative cloud setup file from wherever folder it is in now to your desktop or some other folder on your c: drive and run it.

Adobe may not support Windows installations under Parallels but they still work like any other Windows installation.  Unfortunately Adobe support has really deteriorated over the last few years:-(
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Chairman Bill
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« Reply #6 on: September 26, 2013, 01:07:24 PM »
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Shudder!
Trying to do any kind of file management with Mac software is a world of pain.
Just saying.  Wink


Really? I must be doing it wrong then
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Isaac
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« Reply #7 on: September 26, 2013, 01:11:34 PM »
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I purchased a used Epson 4880 Dye sub printer with the Sawgrass Sublijet IQ ink set. The driver from them is only Pc ...

To be clear, the Sawgrass Sublijet IQ driver for Epson 4880 is MS Windows only -- there are Mac OS X drivers for Epson 4880.


Put in another call to Adobe and they tell me no support for Parallels installation and I am on my own. So now I am spitting nails.

"Adobe recommends that you test your workflows in an evaluation version of these products before deciding whether to use one of these products." Technical support boundaries for virtualized or server-based environments
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tuthill
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« Reply #8 on: September 26, 2013, 01:12:30 PM »
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Well I was forced to the Cloud this morning,kicking and screaming the whole way.
It was either buy a second new perpetual Cs6 license ($699.00) for the Pc parallels or go the Cloud route.
Downloaded the installer to the Parallels desktop and clicked it to start the download and guess what . It gives me a message telling me I cannot download because it is on a network.
Put in another call to Adobe and they tell me no support for Parallels installation and I am on my own.
So now I am spitting nails. I finally got the download to start to the c drive instead of the desktop.
I guess we will see if it works when the download is done.

Here's a screenshot of Photoshop CC being downloaded by the Creative Cloud desktop app in Windows 7 in a Parallels virtual machine.
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jjj
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« Reply #9 on: September 26, 2013, 01:52:02 PM »
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Really? I must be doing it wrong then
Or far less efficiently.
Finder is possibly the worst software currently available, maybe ever. And as Aperture couldn't even import my established and very effective file system it certainly never got used as a processing tool.
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tomrock
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« Reply #10 on: September 27, 2013, 06:16:06 AM »
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Do you really need Photoshop on Windows just to print? Do your PS work on the Mac and send a tiff to Paralells to print.

There used to be a great Windows program that does photo printing really well. I can't remember the name of it but I'm sure someone will.
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tomrock
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« Reply #11 on: September 27, 2013, 06:22:10 AM »
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Qimage is the program I was thinking of. Ugly as sin but it works really well.

http://www.ddisoftware.com/qimage-u/index.html
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Dan Berg
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« Reply #12 on: September 27, 2013, 09:31:34 AM »
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The sublijet driver was produced for Photoshop and Corel Draw anything else is not supported.
They do not use ICC profiles as the Sawgrass printer driver manages the colors.
This is with the iQ ink set on a PC.
If you have the Artranium inkset it has a Mac driver.
Pretty finicky stuff.
3 weeks several downloads and $3500 poorer I am up and running.
The colors are not spot on so plenty of work to do.
The dye sub metals are stunning especially the white hi gloss.
« Last Edit: September 27, 2013, 09:34:54 AM by Dan Berg » Logged

Dan Berg
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« Reply #13 on: September 27, 2013, 09:39:18 AM »
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On another note PS cs6 CC works fine on Parallels but Lightroom 5 CC does not work at all because it sees the drives as networked and that is a no go. I just downloaded it on the Mac side and will uninstall on Parallels.
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PhotoEcosse
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« Reply #14 on: October 02, 2013, 09:47:50 AM »
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What a remarkable thread.

In one sweet thrust it screwed any fantasies I might ever have harboured about taking Creative Cloud or switching from a Proper Computer to a fruit machine.

 Kiss
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Isaac
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« Reply #15 on: October 02, 2013, 10:42:24 AM »
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Because?
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PhotoEcosse
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« Reply #16 on: October 02, 2013, 04:43:04 PM »
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Because?

Because of what has been writ.
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"Reality is an illusion caused by lack of alcohol."
Alternatively, "Life begins at the far end of your comfort zone."
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