Just set up new HP Z3100 for the first time: Instructions say to put printer together and then power up before installation of ink carts, ink heads and software,

On power-up - I get nothing (% does not move) after about 1 minute, I get error message: Error Code 08:11. Restart.

On restarting the same message.

Its a national holiday in Australia and cannot contact HP - has anyone any answers?

Thanks,

Ian

Visit this LL forum http://luminous-landscape.com/forum/index....=service+manual where you can download the Z3100 service manual. The explanation for the error codes is in there.

Best
George

From the service manual...

System Error: 08:YZ
Problem Description: Problem with the Front Panel.
Corrective Action: Try the following:

- Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
- Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel.
- Check that the memory module in the Formatter is installed correctly.
- Check that the connections between the Formatter, the Formatter and the Formatter are not damaged and are correctly connected.
- Check that the Printer has the latest Firmware version. If not, update the Firmware to the latest version.
- If the System Error continues, replace the Main PCA ⇒ Page 8-144.
- If the System Error continues, replace the Formatter ⇒ Page 8-140.
- If the System Error continues, replace the Front Panel ⇒ Page 8-40.

for the YZ (01) it says:

Reseat/Reconnect/Clean/Adjust (manually)