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One Tough RAID

A Review of the ToughTech Duo QR

It's a cliche, but one worth repeating – "The question isn't whether a hard drive will fail, only when". Never had a drive failure? You're lucky, because eventually it happens to everyone. And if you don't have a backup of your files, you're SOL (Sh-- Out of Luck).

In the office or studio back-ups can be straightforward. Apple has Time Machine, and there are a variety of backup programs for Windows and Macs that will make sure that your files are in more than one place. A RAID system is highly recommended, because depending on how it's configured, it can simultaneously write to two drives at the same time. In the event that one fails, you have a backup, and the second drive's data can be automatically rebuilt when a new drive is installed. This is called RAID 1. You can find out more about the different flavours of RAID here. 


What To Do On The Road?

Photographers who travel or work on location are faced with the added issue of guarding their precious image files against not just errant hard drives, but also physical loss or theft of the drives. Until recently what I've been doing is to bring two drives with me, and when I import my files from cards I make sure that they are backed up every day. I keep these drives seperately when I travel  – one in my briefcase, one in my camera bag. That way if one gets lost or stolen, or crashes, I always have the other.

This system works, but I find it tedious to have to keep track of which files have been backed up, and my Lightroom library also needs to be updated daily so that any work that I've done in the field is also kept concurrent on both drives. Do-able, but it takes some discipline and effort.

I recently found out about an interesting new self-contained and portable Raid 1 system and have been using it successfully for the past month or so. It is from WiebeTech Micro Storage. This is not a name that you may be familiar with, but they make a unique portable bus-powered RAID hard drive enclosure called the ToughTech Duo QR


ToughTech Duo QR

The TTD (to give it a short handle) is relatively small but hefty.  It measures 3.5" x 6.26" x 1.34" (89mm x 159mm x 34mm), just a bit larger than a Lacie 1T drives. The TTD ships with a table stand and also a full complement of cables. As can be seen from the illustration above there are dual Firewire 800 ports as well as ESATA and USB2. Though there is a DC power plug, and provided adaptor, when connected via Firewire 800 the unit with two drives aboard can run on bus power, making it very convenient for travel. No AC power needed.

The drive has a built-in hardware RAID controller and can be set to either RAID 0 or RAID 1. I was interested in the TTD for in-the-field backup security, so I have only tested it in RAID 1 configuration.

WiebeTECH sells the TDD with and without drives. Just about any 2.5" SATA drive can be used, but the company makes things easy by selling the unit preconfigured with a variety of Windows or Mac formatted drives. I got mine with two 750GB 7200rpm HFS+ formatted for Mac. The price in this configuration was $789, while a bare chassis is $499.

In a RAID 1 configuration when you save data to the unit it is written simultaneously to both drives. This means that even if one of the drives were to suffer a head crash, destroying your files, it can be automatically rebuilt when a new drive is installed. The TDD is also constantly monitoring the drive's internal temperature; (heat is one of the greatest causes of drive failure).


Drive Failure and Backup

While knowing that your data is secure on two separate drives is reassuring, this still doesn't prevent loss due to theft or physical damage. The way to address this is by having a third matched drive. Whenever you deam it appropriate, unmount the unit and simply pop open one of the drive doors. Pull out the tray, remove the drive, and replace it with a new one. Pop the tray back in and when remounted the TDD will rebuilt all of the data automatically. You can even continue working while it does this. Now, take the removed drive and put it somewhere safe, separate from the TDD.

This is also what one does when a drive fails. Pop it out and replace it with another drive. Data recovery is automatic.

My experience with the ToughTech Duo QR has been completely satisfactory. There are simpler and less expensive field solutions, but none that I know of that are as straightforward and compact. The price for the unit itself may seem high, but then what's the cost of losing your files while in the field?

June, 2011

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Concepts: RAID, Serial ATA, Hard disk drive, Backup, Disk enclosure, Computer storage devices, Parallel ATA, Network-attached storage

Entities: Mac, Apple, Firewire, ESATA, built-in hardware, SATA, Windows, TDD, Michael Reichmann

Tags: raid 1, hard drive, RAID 1 configuration, drive failure, new drive, RAID hard drive, ToughTech Duo QR, Firewire 800, backup, hardware raid controller, removed drive, drive doors, Firewire 800 ports, SATA drive, in-the-field backup security, precious image files, separate drives, portable raid, DC power plug, expensive field solutions, TTD ships, highly recommended, different flavours, backup programs, studio back-ups, WiebeTech Micro, bare chassis, Lightroom library, camera bag, table stand, short handle, Time Machine, head crash, AC power, physical loss, greatest causes, bus power, physical damage, Data recovery, internal temperature