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Frequently Asked Questions
Please be sure that you have installed the most recent version of QuickTime Player (currently 7.1.3) for Windows or Mac OS X .
QuickTime for Windows Player Problems
Q: When I try to play a video the sound is absolutely fine, but the screen just shows green/black fuzziness
A:Open Quicktime 7
Click on Edit tab and go to Preference,
Then click on QuickTime Preference.
Once that opens, click on Advanced tab
You will see a selection for video or direct X.
Click on Safe mode (GDI only)
Then click on Apply, then OK.
Restart QuickTime and play a movie to test.
Q: I cannot get QuickTime to work on my computer
A: Should you have recently installed other player software, 'permissions' may have been altered. Amongst the many posts on Apple's QuickTime for Windows discussion forum, you may find some help.
Q: I am using 'Vista', is there a QuickTime version for that?
A: No, to date (2/24/2007) there is no version for Vista. However some people have reported being able to use QuickTime 7.1.3. . . Caution! Your milage may vary.